Details
Additional Information
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Shipping & Returns
Shipping
We use USPS, UPS, FEDEX, and DHL as our carriers. Please select your item(s) and preferred method, and the system will generate a rate for your purchase. When purchasing and shipping multiple items, we recommend that you contact our logistics department to insure that the most economical solution is afforded to your purchase. The system does not aggregate and discount multiple orders.
Returns
Digitechx offers a standard 90 day replacement warranty for all of its products unless otherwise noted. We will either replace your defective item or refund your purchase within 10 days of receipt at our logistics facility. We will conduct an exhaustive testing to confirm the defect and once approved we will issue a refund. Because of the nature of the secondary market, we are aware that equipment can fail within the warranty period. It is our goal to mitigate this proclivity with a replacement policy. We do not cover however, negligent practices during the installation process, improper handling or storage procedures of this static sensitive equipment. Prior to returning any item, you must receive a Return Merchandise Authorization (RMA) number. No return of any type will be accepted without a valid RMA number. Please complete and submit an RMA Return Request Form to request an RMA number.
Contact Us
If you have any questions regarding Digitechx products, please contact our Customer Service team.
Email Phone- Corporate Office: (702) 800-6464
- West Coast Logistics: (424) 400-5854
